Return Policy
At Victorija Skincare, we strive for satisfied customers. If for any reason you are not completely happy with your purchase, you can make use of our return policy.
Return Period:
- You have the right to notify us within 14 days of receiving your order if you wish to return your item(s).
- After notifying us, you have an additional 14 days to send the product(s) back.
Return Conditions:
- Returns are accepted for unopened and unused products only.
- (Partially) used or opened face masks cannot be returned for hygiene reasons.
- Orders cannot be canceled once they have been placed. However, you may return the item after receiving it.
Return Costs:
- If the item arrives damaged or defective, we will cover the return shipping costs.
- Returns based on personal preferences (e.g., “I don’t like it” or “I don’t find it suitable”) are at the customer’s own expense.
Refunds:
- Once the return is approved, we will issue a refund to the original payment method.
- Please note that it may take some time before the refund is visible in your account, depending on your bank or payment provider.
Contact:
For any questions regarding returns, feel free to contact us at info@affiliatemarketingvictorija.nl